Cleaning services

• ISS Facility Service will provide comprehensive regular and periodical cleaning to buildings, including internal spaces and external elements such as building entries and outdoor covered walkways.
• Special cleaning will be commissioned by Campus Management at additional rates.
• Regular inspections and audits will be carried out by ISS Facility Services, UWA management and an independent auditor to ensure a high quality is maintained and Key Performance Indicators (KPIs) are met.

Cleaning within buildings commences at 6 am, and any disruptive activities such as use of noisy machinery, completed by 8 am. Cleaning activities include:

Toilets/washrooms

On a daily basis, bins are emptied, dispensers refilled, toilet fixtures cleaned and sanitised, floors swept and damp mopped. Sanitary units are replaced in toilets monthly, and new units installed where required.

Office areas

Bins are emptied weekly, carpets vacuumed and surfaces dusted (where accessible and safe) weekly.

Internal spaces, including public space, corridors and foyers

Bins are emptied daily, floors vacuumed or mopped weekly, and spot cleaning of horizontal surfaces and/or glass as required.

Teaching spaces, including general research spaces and laboratories

Bins are emptied daily, carpets vacuumed weekly, along with spot clean of desktops. Whiteboard surfaces cleaned weekly.

Lunchrooms and kitchens

On a daily basis, bins are emptied, sinks and bench tops cleaned and sanitised, and vinyl floors damp mopped. Floors are stripped and sealed annually.

Additional cleaning services available at an additional fee:

• Specific school cleaning
• Special cleaning such as carpet and upholstery cleaning, window cleaning (above 2.1 metres) and high pressure cleaning
• Emergency cleaning
• Cleaning for pre and post events - with Theatres and Venues

How do I request additional cleaning services?

Requests for additional cleaning services can be submitted, via the online service request.

Submit a cleaning request

For emergency after hours cleaning requests, or to report an incident, call Security on 6488 2222.

Waste services – internal to buildings

• ISS Facility Services are responsible for the collection and disposal of waste located within and outside buildings.
• Waste collection in common areas and 60 litre Bin Stations will occur on a daily basis as part of the general cleaning services provided within buildings.
• All waste collected within building spaces will be placed into external bins by cleaning staff for daily collection.

Waste services - external to buildings

• ISS Facility Services has partnered with waste service provider SUEZ to facilitate the collection and disposal of external general and commingled (mixed) waste bins.
• Waste services will be provided to all buildings, except those where waste services are contracted independently.
• ISS Facility Services and SUEZ will work with the University to implement best waste management practices and recycling strategies.

Our contractors facilitate the collection and disposal of external general and commingled (mixed) waste bins.

The contract includes the provision of waste services to all buildings, except those where waste services are contracted independently.

The contractor manages other waste removal, including furniture or bulky items as needed. Fee-for-service applies.

How to recycle on campus?

See sustainability on campus